👥 Mission of All Student Managers (SMs)

Student Managers are an essential part of our office—helping to coordinate and oversee mission-critical day-to-day operations. Given the duties the Office of Academic Affair assigns to certain

Administrators & Coordinators to focus on work beyond the Writing Center or behind-the-scenes (e.g., assessment, serving on campus committees, professional development for instructors, managing budgets and compliance), Student Managers are crucial for making sure our work is smooth, effective, detailed, and efficient.

Working as a Student Manager gives you a chance to get more involved in our work and gives you meaningful experiences and potentially valuable transferrable skills in your professional and intellectual development. We hire for any open student manager positions every Spring Quarter.

📜 Student Manager Position Descriptions

🔗 All Student Managers (SMs)

📞 Operations Student Manager (OSM)

🗣️ Outreach & Marketing Student Manager (OMSM)

As the Outreach & Marketing Student Manager, you work closely with Outreach & Marketing coordinator Jen Finstrom to co-lead the Outreach team, as well as collaboratively coordinate promotion and marketing for the Writing Center (both in-person and online) and co-manage partnerships at the University and, in a couple of cases, the community as well.

In addition to the role-specific work described in greater detail below, you fulfill overall student manager responsibilities, such as supporting other student managers in their roles, facilitating Tutor Talk, and possibly working as a Student Manager on Call (SMOC) during regular Writing Center open hours each quarter.

✨ Principal Duties & Responsibilities

As a Student Manager, duties and responsibilities ebb and flow throughout each quarter and over the course of an academic year. We are committed to making sure your duties and responsibilities are realistic and manageable.

Co-lead the Outreach Team

Meet weekly with the Outreach & Marketing coordinator to determine any goals and needs for Outreach

Collaboratively lead the weekly meetings

Create team meeting agendas and/or slides

Coordinate and support small groups working on Outreach-related projects

Schedule and hold quarterly check-ins with team members to assess how their work with Outreach is going

Collaborate with SL(s) and other Student Managers as needed for Outreach events (an example of this is coordinating with the Writing Groups SL regarding promotion for Writing Groups)

Collaborate on Writing Center Marketing

In-Person

Tabling

Provide training on tabling to the team and also to non-team members staffing tables
Request promotional tables where applicable (some request forms are only accessible by the Outreach & Marketing coordinator)
Summer Only: Staff frequently repeating Orientation fairs on campus to the extent possible, and if needed, schedule staffing and communicate with summer staff about set-up and best practices

In-Class Presentations

Schedule and coordinate in-class presentations on Writing Center services when requested by an instructor, adapting materials and training tutors where needed

Online/Social Media

Co-manage Writing Center social media accounts, with both SM and coordinator taking part in the below

Post content appropriate for each platform
Target and engage with related accounts (DePaul academic departments & student organizations) by following, sharing posts, responding to messages etc.
Brainstorm timely social media series (Writing Center pets, writing tips, Writing Center staff story takeovers, etc.)
Coordinate with Writing Center tutors who are creating content (i.e., for TikTok)
Analyze metrics to adjust posts and increase engagement

Create, delegate, or approve Writing Center-branded content and graphics using the Writing Center's Canva account
Support Outreach & Marketing coordinator with drafting of mass emails sent when we open, at midterms, etc.

Co-manage Partnerships and Support Logistics

Schedule staffing for events and collaborations (like Global Coffee Hour, Vinny Fest, Brains & Bagels, etc.) by communicating with the team/other tutors and leading planning of activities as needed

Provide as needed support to community partnerships (like On the Money) or University-connected partnerships (like EFECt via the Egan Office) through scheduling, communication, or the creation of materials

Co-manage logistics and communications for Outreach

WCOnline: creating filters and making block-offs for events/tabling
Slack: promoting events, adding team members to the team channel and user group
BtL: Provide content as needed for BtL and coordinate with the PDSM: Communications
Notion: Manage and update the Outreach Notion, as well as providing instructions on use to the team

📰 Professional Development Student Manager (PDSM): Communications

As the Professional Development Student Manager for Communications, you work closely with Associate Director Erin Herrmann, the PDSM of Continuing Education, and the PDSM of Mentoring & Onboarding to collaboratively coordinate all aspects of staff professional development across key programs and initiatives at the Writing Center, including tutor onboarding and ongoing education, , and events—from all-staff gatherings to staff socials.

In your role as PDSM for Communications, your primary responsibilities include developing and distributing the staff newsletter, creating flyers and registration pages for events, promoting events, managing PD communications in Slack, and maintaining team communication in Notion.

✨ Principle Duties & Responsibilities

Newsletter: Manage all aspects of Between the Lines (specific to your role)

Plan, draft, revise, and publish the newsletter Between the Lines to all Writing Center staff to keep staff up-to-date about events, Professional Development programming, and information from other teams across the Writing Center

Coordinate a quarterly publication schedule in consultation with the PD team (e.g. 2025-26 publication schedule was one edition per week Weeks 2-9 of AQ, WQ, and SQ)

Oversee scheduling—initial placeholders in WCOnline, record-keeping elsewhere as needed, and ongoing changes—for PD placeholders for tutors to read Between the Lines

Follow the Writing Center Scheduling Order of Operations each quarter and communicate scheduling updates and placeholder updates regularly in the #smac channel of Slack

Events: Create and distribute promotional materials for staff events (specific to your role)

Design event flyers, graphics, and invitations for staff socials and other events as needed, e.g., Canva graphics

Create registration pages for staff socials and other events as needed, e.g. lu.ma pages

Develop digital materials for staff socials and other events as needed, e.g. slide shows

Manage ongoing promotion of events to staff via Between the Lines, Slack, etc.

Project Management: Coordinate systems on behalf of the PD Team (specific to your role)

Manage and organize ongoing processes for professional development content and resources, such as maintaining team meeting agendas and a Notion database of team tasks

Develop resources for and maintain communications with staff about each step of the (e.g. setting SMART goals, creating and developing ePortfolios, and meetings with assigned admin)

Distribute additional PD communications when relevant, e.g., updates to #smac or Slack posts about PD content

ALL PDSMs: Develop and manage content and materials for professional development programs and events

Manage professional development content in Notion, including content specific to the PD program you manage, PD team materials, etc.

Share drafts of PD materials (e.g. Between the Lines editions, mentoring agendas, Tutor Talk agendas) with the PD team for feedback and provide feedback to other PDSMs on their materials

Coordinate a timeline for producing, receiving feedback on, and revising PD materials to ensure on-time launch of materials to tutors

Communicate program information in the Between the Lines newsletter and in Slack as relevant (#smac, #professionaldevelopment, #news, etc.)

Support the Associate Director in developing agendas and materials for all-staff events like All-Staff Orientation and Winter Retreat, e.g. creating materials for and facilitating Conversation Cafe

Review professional development content in the Writing Center Handbook and suggest changes as needed

Plan and facilitate events

Coordinate logistics, planning, and organization of PD events, including staff socials, Tutor Talk, mentor training, and other events that may arise

Ensure all aspects of event planning are completed for each event, including room reservations, catering, flyers/registration, invitations, promotion, supplies, scheduling logistics, etc.

Host and facilitate PD events

Host portions of All-Staff Orientation and Winter Retreat (e.g. Conversation Cafe) as needed

Support and engage tutors in professional development programs, initiatives, and events

Develop new ways or initiatives to enhance tutors’ work (e.g. resource-sharing, ongoing observations, etc.)

Seek tutor feedback at key points throughout the year through surveys or other means toward the goal of ongoing program improvement

Serve as a

Meet regularly with the Professional Development leadership team as well as one-on-one with the Associate Director as needed

📚 Professional Development Student Manager (PDSM): Continuing Education

As the Professional Development Student Manager for Continuing Education, you work closely with Associate Director Erin Herrmann, the PDSM of Communications, and the PDSM of Mentoring & Onboarding to collaboratively coordinate all aspects of staff professional development across key programs and initiatives at the Writing Center, including tutor onboarding and ongoing education, , and events—from all-staff gatherings to staff socials.

In your role as PDSM for Continuing Education, your primary responsibilities include overseeing Tutor Talk, Linguistic Justice + Diversity Training (LJ + DT), and any other PD content and sessions for tutors throughout the year to support tutors’ continual growth as tutors and student employees. You take the lead on organizing all aspects of these PD sessions, including developing agendas and materials, preparing facilitators, and organizing groups and scheduling. Beyond Tutor Talk and LJ + DT, additional PD sessions may involve collaborations with other Writing Center and/or DePaul programs, such as Meet Me at the Mission, or Student Employment, or even collaborations with other writing centers in the Chicagoland area through events like high school writing center visits, trips to other college writing centers, or hosting mini-conferences among Chicagoland writing tutors. Your ideas and vision for shaping continuing education are also strongly encouraged as the PD team develops content and events to support tutors’ growth throughout the year.

✨ Princliple Duties & Responsibilities

Develop and implement Tutor Talk (specific to your role)

Prepare quarterly Tutor Talk agendas and related materials

Support student managers as Tutor Talk facilitators through initial facilitator training and session-specific preparation throughout the year

Organize small groups for Tutor Talk and ensure location is secured for each session

Oversee scheduling—initial placeholders in WCOnline, record-keeping elsewhere as needed, and ongoing changes—for Tutor Talk

Follow the Writing Center Scheduling Order of Operations each quarter and communicate scheduling updates and placeholder updates regularly in the #smac channel of Slack

Gather relevant resources and manage follow-up with any tutors who are absent

Develop and implement Linguistic Justice + Diversity Training each quarter (specific to your role)

Oversee launch of Introductory Linguistic Justice & Diversity Training in Autumn Quarter for new tutors

Review materials and coordinate with administrators on revisions as needed

Manage all-staff Linguistic Justice + Diversity Training in Winter and Spring quarters

Collaborate on article selection, seeking input and suggestions from tutors and admin
Organize agenda and materials
Schedule sessions in WCOnline and track completion

Support additional PD opportunities for tutors (specific to your role)

Participate in ongoing collaborations and/or in development of new partnerships with departments and organizations across campus and/or with other college or high school writers centers in the Chicagoland area (e.g. high school writing center visits, Chicagoland Tutors Dinner Party, etc.)

Develop agendas and related materials for additional PD events as they arise

Coordinate scheduling of and invitations to tutors for any additional PD events

ALL PDSMs - Develop and manage content and materials for professional development programs and events

Manage professional development content in Notion, including content specific to the PD program you manage, PD team materials, etc.

Share drafts of PD materials (e.g. Between the Lines editions, mentoring agendas, Tutor Talk agendas) with the PD team for feedback and provide feedback to other PDSMs on their materials

Coordinate a timeline for producing, receiving feedback on, and revising PD materials to ensure on-time launch of materials to tutors

Communicate program information in the Between the Lines newsletter and in Slack as relevant (#smac, #professionaldevelopment, #news, etc.)

Support the Associate Director in developing agendas and materials for all-staff events like All-Staff Orientation and Winter Retreat, e.g. creating materials for and facilitating Conversation Cafe

Review professional development content in the Writing Center Handbook and suggest changes as needed

All PDSMs - Plan and facilitate events

Coordinate logistics, planning, and organization of PD events, including staff socials, Tutor Talk, mentor training, and other events that may arise

Ensure all aspects of event planning are completed for each event, including room reservations, catering, flyers/registration, invitations, promotion, supplies, scheduling logistics, etc.

Host and facilitate PD events

Host portions of All-Staff Orientation and Winter Retreat (e.g. Conversation Cafe) as needed

All PDSMs - Support and engage tutors in professional development programs, initiatives, and events

Develop new ways or initiatives to enhance tutors’ work (e.g. resource-sharing, ongoing observations, etc.)

Seek tutor feedback at key points throughout the year through surveys or other means toward the goal of ongoing program improvement

Serve as a

Meet regularly with the Professional Development leadership team as well as one-on-one with the Associate Director as needed

📋 Professional Development Student Manager (PDSM): Mentoring & Onboarding

As the Professional Development Student Manager for Mentoring & Onboarding, you work closely with Associate Director Erin Herrmann, the PDSM of Communications , and the PDSM of Continuing Education to collaboratively coordinate all aspects of staff professional development across key programs and initiatives at the Writing Center, including tutor onboarding and ongoing education, , and events—from all-staff gatherings to staff socials.

In your role as PDSM for Mentoring & Onboarding, your primary responsibilities include overseeing all aspects of and collaboratively managing new tutor onboarding. This work includes creating mentor-mentee pairings, mentoring check-in agendas, mentor selection and training, and scheduling for mentoring as well as organizing and reviewing onboarding tasks and checklists and suggesting revisions and additions to enhance the onboarding process for new tutors.

✨ Principle Duties & Responsibilities

Manage all aspects of (specific to your role)

Manage and implement a mentor application and selection process

Coordinate mentor-mentee pairs for the academic year, including initial pairings and any adjustments needed due to staffing changes

Create mentoring check-in agendas and any other mentoring-related materials

Consult prior year materials for inspiration and draft agendas in advance to allow time for feedback from the PD team and final revision and publication
Decide the quarterly schedule for mentoring, including number of check-ins and which weeks they will occur

Coordinate with the PD Team to avoid programming overlap

Oversee training and ongoing support for mentors

Revise or develop materials for initial mentor training and any other mentoring meetings
Lead mentor training in collaboration with the PD team

Oversee scheduling—initial placeholders in WCOnline, record-keeping elsewhere, and ongoing changes—for the mentoring program, including mentoring check-ins, mentor trainings, and any other mentoring scheduling needs

Follow the Writing Center Scheduling Order of Operations each quarter and communicate scheduling updates and placeholder updates regularly in the #smac channel of Slack
Collaborate with Operations Student Manager by sharing the mentor-mentee list before quarterly scheduling begins and maintaining open communication with the OSMs as needed concerning overlapping time for pairs

Coordinate the onboarding process for new tutors (specific to your role)

Develop or revise content annually, in consultation with Writing Center administrators

Coordinate a calendar for onboarding elements and ensure on-time launch of all aspects of onboarding
Take the lead on updating office tour content

Oversee creation, revision, and implementation of training for all new tutors on Writing Center technology platforms, including WCOnline, Slack, and Notion

Schedule tutors for and coordinate communication to tutors about onboarding elements

Schedule training modules on new tutors’ schedules in WCOnline
Track new tutors’ completion of onboarding requirements
Use Slack and other means of communication to share updates with new tutors

Collaborate with the PDSM: Communications to share updates in Between the Lines

Introductory Linguistic Justice & Diversity Training

Support implementation of Collaborative Observations across stakeholders—new tutors, returning tutors, and receptionists

Create and manage a process for how Collaborative Observations are tracked within the Writing Center

Develop additional onboarding and training tools and resources as needed

ALL PDSMs - Develop and manage content and materials for professional development programs and events

Manage professional development content in Notion, including content specific to the PD program you manage, PD team materials, etc.

Share drafts of PD materials (e.g. Between the Lines editions, mentoring agendas, Tutor Talk agendas) with the PD team for feedback and provide feedback to other PDSMs on their materials

Coordinate a timeline for producing, receiving feedback on, and revising PD materials to ensure on-time launch of materials to tutors

Communicate program information in the Between the Lines newsletter and in Slack as relevant (#smac, #professionaldevelopment, #news, etc.)

Support the Associate Director in developing agendas and materials for all-staff events like All-Staff Orientation and Winter Retreat, e.g. creating materials for and facilitating Conversation Cafe

Review professional development content in the Writing Center Handbook and suggest changes as needed

All PDSMs - Plan and facilitate events

Coordinate logistics, planning, and organization of PD events, including staff socials, Tutor Talk, mentor training, and other events that may arise

Ensure all aspects of event planning are completed for each event, including room reservations, catering, flyers/registration, invitations, promotion, supplies, scheduling logistics, etc.

Host and facilitate PD events

Host portions of All-Staff Orientation and Winter Retreat (e.g. Conversation Cafe) as needed

All PDSMs - Support and engage tutors in professional development programs, initiatives, and events

Develop new ways or initiatives to enhance tutors’ work (e.g. resource-sharing, ongoing observations, etc.)

Seek tutor feedback at key points throughout the year through surveys or other means toward the goal of ongoing program improvement

Serve as a

Meet regularly with the Professional Development leadership team as well as one-on-one with the Associate Director as needed

🏆 Requirements & Qualifications

We count on each Student Manager to…

Be an exemplary employee and leader of/model for other student employees

Student managers must demonstrate high-quality tutoring practices, know and follow our

Policies, and in general be invested in making our workplace as effective and collegial as possible.

We expect student managers to be highly invested in their work and to go above and beyond in solving problems that arise.

We do not expect that student managers will never make mistakes or face challenges at work, but rather to face challenges and own up to mistakes and work with their supervisor and team to learn from these experiences.

Be an effective communicator

We expect student managers to be effective communicators—with fellow SMs, with other tutors, and with administrators and coordinators.

Whenever a student manager sees a policy or procedure that is inefficient, not-ideal, or otherwise problematic, we expect them to work to share their concerns with their supervisor—and whenever appropriate with all administrators and coordinators.

Qualifications

Be a team player who enjoys collaborating with others

Be exceptionally organized, professional, and knowledgeable of Writing Center programs and our Policies

Bring creativity and strong problem-solving skills

Be able to be self-driven, to follow through, and to work independently when needed

Requirements

You will be a current undergraduate or graduate student** who will also be a student for the duration of the academic year during which you will serve as a Student Manager

Student Managers may not be on a team unrelated to your Student Manager role, given the time demands of the role, unless approved by your supervisor

When working in-person shifts, and only when possible given your other commitments, you commit to being a source of support to tutors and daily operations

You commit to serving as a Student Manager for the duration required of the given position you apply for and accept (seeStudent Managers position descriptions for exact requirements)

**Any

Graduate Assistant working as a Student Manager will be paid via stipend in Autumn, Winter, & Spring Quarters from your home department at whatever your current rate is and will receive the hourly Student Manager pay rate for

6 weekly hours beyond the 14 hours covered by stipend in Autumn, Winter, & Spring Quarters

any hours worked in Summer Session or Intersession