As the Outreach & Marketing student manager, you work closely with Outreach & Marketing coordinator Jen Finstrom to co-lead the Outreach team, as well as collaboratively coordinate promotion and marketing for the Writing Center (both in-person and online) and co-manage partnerships at the University and, in a couple of cases, the community as well.
In addition to the role-specific work described in greater detail below, you support other student managers in their responsibilities, including facilitation of Tutor Talk and may work as a Student Manager on Call (SMOC) during regular Writing Center open hours each quarter.
✨ Principal Duties & Responsibilities
As a Student Manager, duties and responsibilities ebb and flow throughout each quarter and over the course of an academic year. We are committed to making sure your duties and responsibilities are realistic and manageable.
Co-lead the Outreach Team
- Meet weekly with the Outreach & Marketing coordinator to determine any goals and needs for Outreach
- Collaboratively lead the weekly meetings
- Create team meeting agendas and/or slides
- Coordinate and support small groups working on Outreach-related projects
- Schedule and hold quarterly check-ins with team members to assess how their work with Outreach is going
- Collaborate with SL(s) and other Student Managers as needed for Outreach events (an example of this is coordinating with the Writing Groups SL regarding promotion for Writing Groups)
Collaborate on Writing Center Marketing
- In-Person
- Tabling
- Provide training on tabling to the team and also to non-team members staffing tables
- Request promotional tables where applicable (some request forms are only accessible by the Outreach & Marketing coordinator)
- Summer Only: Staff frequently repeating Orientation fairs on campus to the extent possible, and if needed, schedule staffing and communicate with summer staff about set-up and best practices
- In-Class Presentations
- Schedule and coordinate in-class presentations on Writing Center services when requested by an instructor, adapting materials and training tutors where needed
- Online/Social Media
- Co-manage Writing Center social media accounts, with both SM and coordinator taking part in the below
- Post content appropriate for each platform
- Target and engage with related accounts (DePaul academic departments & student organizations) by following, sharing posts, responding to messages etc.
- Brainstorm timely social media series (Writing Center pets, writing tips, Writing Center staff story takeovers, etc.)
- Coordinate with Writing Center tutors who are creating content (i.e., for TikTok)
- Analyze metrics to adjust posts and increase engagement
- Create, delegate, or approve Writing Center-branded content and graphics using the Writing Center's Canva account
- Support Outreach & Marketing coordinator with drafting of mass emails sent when we open, at midterms, etc.
Co-manage Partnerships and Support Logistics
- Schedule staffing for events and collaborations (like Global Coffee Hour, Vinny Fest, Brains & Bagels, etc.) by communicating with the team/other tutors and leading planning of activities as needed
- Provide as needed support to community partnerships (like On the Money) or University-connected partnerships (like EFECt via the Egan Office) through scheduling, communication, or the creation of materials
- Co-manage logistics and communications for Outreach
- WCOnline: creating filters and making block-offs for events/tabling
- Slack: promoting events, adding team members to the team channel and user group
- BtL: Provide content as needed for BtL and coordinate with the PDSM: Communications
- Notion: Manage and update the Outreach Notion, as well as providing instructions on use to the team
- Participate in initial facilitator training and in other facilitator meetings as needed throughout the year
- Review Tutor Talk agenda and materials before leading sessions
- Facilitate Tutor Talk
Assist administrators in hiring new tutors in Spring Quarter
- Read and score applications
- Conduct interviews as part of the hiring team
Be an exemplary employee and leader of/model for other student employees
We count on each Student Manager to be both
- a model employee
- a leader of and for other student employees on staff
Student Managers must know and follow our 
Policies and in general be invested in making our workplace as effective and collegial as possible.
Policies and in general be invested in making our workplace as effective and collegial as possible.Whenever a Student Manager sees a policy or procedure that is inefficient, not-ideal, or otherwise problematic, we expect them to work to solve the problem and to share their concerns with their supervisor.
We expect Student Managers to be highly invested in their work and to go above and beyond in solving problems that arise.
We do not expect that Student Managers will never make mistakes or face challenges at work, but rather to face challenges and own up to mistakes and work with their supervisor and team to learn from these experiences.
Perform other tasks as assigned
🏆 Requirements & Qualifications—2025-2026
- Must be a current undergraduate or graduate student** who will also be a student for the duration of the 2026-2027 Academic Year
- Commit to serving as a Student Manager for a full academic year, including the following:
- Summer Quarter 2026: at least 10 hours/week for student manager work (with an option to work up to 20 hours for additional Writing Center work)
- AQ 2026, WQ 2027, & SQ 2027: 20 hours/week all 10 weeks of Autumn, Winter, and Spring Quarters
- December intersession 2026: potential for work depending on Writing Center budget and program needs
- Note: Outreach & Marketing Student Managers in their second or subsequent years in the role must be available for the entire academic year, Autumn Quarter-Spring Quarter, in order to continue in the position
- Demonstrated high-quality tutoring practices, with an emphasis on interpersonal skills
- Demonstrated skills in collaboration, facilitation, and communication, including public speaking
- Works well in event-planning time constraints and deadlines (such as for hiring)
- Ability to be self-driven and work independently when needed
- Have a passion for connecting with others
🧑🏫 Principal Learning Objectives
- Further develop leadership skills in collaboration, facilitation, and communication
- Enhance skills in promotion and marketing best practices and logistics management
- Coordinate with other campus offices to maintain ongoing collaboration
🧑⚖️ Direct Supervisor
Outreach Coordinator, Jen Finstrom