At the beginning, check in to see how they would like to use WCOnline—do they want their camera off? Do they know how to share their screen or use the whiteboard? In these appointments in such a unique platform, it’s especially important to let writers know what parameters they can set. If you also have a suggestion on what would best meet the writer’s needs, make it 😃. For example, if they want your opinion on whether their argument makes sense, it may be more efficient to read silently rather than out loud, so that you can get through the paper more quickly with time to talk. In OLRT appointments, the rapport-building “conversational phase” of the appointment sometimes gets jumped over at the beginning—that’s ok! Build rapport in other conversational ways throughout the meeting by commenting on interesting aspects of the writing they shared, ask what they’re looking forward to after you’re done writing, or even just be intentional inviting them back at the end of the appointment. One of the things I find most helpful in OLRTs is to keep checking in. Especially when you’re not in person, it’s helpful to intentionally ensure you’re staying on the same page. For me, this looks something like, “Alright, so we’re about halfway through our appointment. So far we’ve read through your draft together, focusing on how you developed your evidence. Then we edited the first section and have two more left to go though. Were there any new priorities you think we should spend time on, or is this game plan still working for you?” I usually check in halfway, and then ¾ (with a “X minutes left!” heads up). Along with that, you can ask if all the tech is still working well (especially if there were any technical issues at the beginning of the appointment). At the end, I very briefly overview what we discussed, or if we run out of time I do that review more thoroughly in Appointment Letters. I suggest using the whiteboard! In addition to often having the writer share their screen. I like to drop links and type new ideas on the whiteboard. Even if they can’t see it at the time (because they’re sharing their screen) it keeps our notes accessible where we can both see them. Write down their appointment goals on the whiteboard—this is super helpful for staying on the same page as well. Use strikethrough, bold, and underline features as well—it makes it easier to see what you’re referring to when the writer can’t see your cursor. Links are your friend! Have your favorite resources handy at the start of any appointment—especially if you were able to see what they want to work on— and take a moment when needed to send links to the writer that might be useful. Whether you share them during the appointment or not, it never hurts to (re)include them in your Appointment Letter/Client Report Form.